130 Independence Ave, Windhoek
The Parkside Head Office also houses RMB, Home Loans and WesBank.
RMB Namibia Tel: 061 2992340
RMB Corporate Banking
Tel: 061 2998446
infonam@fnbnamibia.com.na
WesBank
Ground Floor, @Parkside
Box 195, Windhoek
Tel: 061 2992437
wesbank@fnbnamibia.com.na
Home Loans
Ground Floor, @Parkside
Box 2150, Windhoek
Tel: 061 2992523 / 061 2992524
bonds@fnbnamibia.com.na
C/O /Fidel Castro & Independence Ave
First Floor
Box 285, Windhoek
Tel: 061 2992838
First National Bank of Namibia LTD
C/O Chasie & Frankie Fredericks St, Ground Floor shop 44, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
C/O Independence Ave & John Meinert St, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
110 Nickel St, Prosperita, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
Contact Centre
C/O Fidel Castro & Independence Ave
Box 285, Windhoek
el: 061 2992222
First National Bank of Namibia LTD
Pick n Pay Complex, Independence, Katutura, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
16 Nguni St, Northern Industrial Area, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
Private Wealth
C/O Fidel Castro & Independence Ave
Ground Floor
Box 285, Windhoek
Tel: 061 2998447
First National Bank of Namibia LTD
New Wernhill Shopping Complex, 1st Floor, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | No teller services | |
| Tuesday to Thursday | 9:00 - 16:00 | ||
| Saturday | 8:30 - 12:00 | ||
First National Bank of Namibia LTD
207 Independence Ave, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
17 Main St, Aranos
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Ausspannplatz Kal street, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | No teller services | |
| Tuesday to Thursday | 9:00 - 16:00 | ||
| Saturday | 8:30 - 12:00 | ||
First National Bank of Namibia LTD
BH Complex Main Rd, Eenhana
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
44 Church St, Gobabis
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Hage Geingob Ave, Grootfontein
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
C/O Jakkalsputz & Duineweg, Henties Bay
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
79 Main Street, Karasburg
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Erf 46 shop no 2 Woerman and Brock Complex, Karibib
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 9:00 - 13:00 |
| Tuesday to Thursday | 9:00 - 16:00 | Saturday | Closed |
| Saturday | 8:30 - 12:00 | ||
First National Bank of Namibia LTD
Andimba Toivo ya Toivo street, Shop no2, Katima Mulilo
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Shop 22 C, 1ST FLOOR Khomas Grove Mall, Khomasdal Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | No teller services | |
| Tuesday to Thursday | 9:00 - 16:00 | ||
| Saturday | 8:30 - 12:00 | ||
First National Bank of Namibia LTD
76 Hampie Plichta Ave, Keetmanshoop
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
12 Bismarck St, Lüderitz
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Erf 280 Dr Sam Nujoma Ave, Mariental
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Shop 1 & 2 Shoprite Center, Nkurenkuru
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Shop no 6 Shilongo comercial center, Okahao
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Shop 16, Okahandja Shopping Mall, Okahandja
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
NDC business park, Okakarara
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 9:00 - 13:00 |
| Tuesday to Thursday | 9:00 - 16:00 | Saturday | Closed |
| Saturday | 8:30 - 12:00 | ||
First National Bank of Namibia LTD
Erf 349, 16 A Okongo Shopping Mall, Okongo main road, Okongo
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Erf 66, Wilhelm Zeraua, Omaruru
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 9:00 - 13:00 |
| Tuesday to Thursday | 9:00 - 16:00 | Saturday | Closed |
| Saturday | 8:30 - 12:00 | ||
First National Bank of Namibia LTD
Erf 2902, Extension 1, Okaale Complex, main road Omuthiya
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
37 Main Rd, First City Centre, Ondangwa
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Shop 28-32, Oshana Mall, Main Road, Ongwediva
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Shop 28-32, Oshana Mall, Main Road, Ongwediva
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Erf 1120, Oranjemund
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Erf 272, Okatana, Main Road, Oshakati
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Erf 13 John Bandeni Str, Otavi
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
7 George St, Otjiwarongo
44 Hage Geingob St, Otjiwarongo
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Outapi-Tsandi Road, Iipumbu Complex, Outapi
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Sam Nujoma Drive - OK Mall, Outjo
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
Erf 1, C/O Church & Bahnhoff, Block B, Rehoboth
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
2 Lood St, Rosh Pinah
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 9:00 - 13:00 |
| Tuesday to Thursday | 9:00 - 16:00 | Saturday | Closed |
| Saturday | 8:30 - 12:00 | ||
First National Bank of Namibia LTD
New Rundu Mall, Maria Mwerenge Street, Rundu
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
16 Tobias Hainyeko St, Swakopmund
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
74A Presidents Ave, Tsumeb
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
First National Bank of Namibia LTD
138 Sam Nujoma Ave, Walvis Bay
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
No 9 Eaton Heights, Bassingthweighte St
Klein Windhoek
Box 285, Windhoek
Tel: 061 2992222
First National Bank of Namibia LTD
Maerua Mall, 1st floor, shop no 39, Windhoek
Contact Centre: +264 61 299 2222 | +264 81 9536262
Card Cancellation: +26461 299 2999
Email: info@fnbnamibia.com.na
| Sales and Services | Tellers | ||
|---|---|---|---|
| Monday and Friday | 8:30 - 16:00 | Monday and Friday | 8:30 - 15:30 |
| Tuesday to Thursday | 9:00 - 16:00 | Tuesday to Thursday | 8:30 - 15:30 |
| Saturday | 8:30 - 12:00 | Saturday | 8:30 - 12:00 |
Contact details
Telephone number
+27 (0)11 632 2226
Email
risk.online@fnb.co.za
Other important numbers
Contact details
Telephone number
+27 (0)11 632 2226
Email
risk.online@fnb.co.za
It could be a scam if...
Below are guidelines to help protect yourself
Do
Don't
What is a phishing attack?
This is a form of fraud where criminals attempt to access your confidential information. This is done either by an email request for information or by luring you to a fake website.
What does a phishing attack look like?
Often the emails indicate you have:
Been a victim of fraud and need to login urgently.
Received money into your account that needs to be confirmed.
Done something that will result in your account being suspended unless you login.
Violated terms and conditions and need to login.
Received a payment that needs to be confirmed.
What have you learnt?
In all instances, the fraudster would pretend to be from a legitimate company (for example the bank), and would ask you to disclose confidential financial and personal information, e.g. passwords, credit card account numbers and ID numbers.
FNB would never ask for sensitive information via email.
This is phishing, but instead of being lured to a fake website via an email, you receive a call where the individual pretends to be from the bank and gets you to disclose personal information such as your username, password and PIN. Never do this regardless of the information they may already have about you.
FNB would never ask for sensitive information via telephone or any other channels.
This is phishing through the use of a SMS, whereby you are encouraged to disclose personal information by means of an SMS you receive. In the SMS the fraudster makes it look as though it comes from the bank.
FNB would never ask for your login details (i.e. username and password) via mail, SMS, telephone or any other channels.
Advance Fee Fraud (419 scams)
In this scam you generally receive an email promising you money (via inheritance, lotto winning, etc.) or a request to utilise your account for all sorts of reasons.
What makes this advance fee notification fraudulent is that to 'receive' your money or cut of the money you will be requested to pay an upfront fee to assist with the movement of the money. All sorts of reasons are given for the fee, e.g. exchange control fees, customs duty fees, bank charges, etc.
Once you make this advance fee payment they either cease communication with you or convince you to make an additional advance fee payment.
Fake payment confirmations
This is a common scam where you receive a fake payment confirmation from the 'bank' with the intention for you to release goods to the fraudster.
It is important to use the verify payments facility that FNB offers to verify an FNB payment confirmation. Alternatively, contact the bank to verify a payment.
Beware of cheque deposits into your account that have not been cleared.
Note that transfers from other banks can take up to 48 hours to reflect in your account. Only release goods, etc. once the payments reflect in your account.
The verify payments functionality is found on the FNB website homepage, next to Forgot Username or Password.
The refund scam
In this scam you receive money into your account from a 'client' which is often an overpayment. You are then requested to return the funds or overpayment into another account.
Be wary before attempting to return the funds.
Ask yourself
This scam is rife. You receive an email/fax/letter that pretends to come from one of your suppliers asking you to update your banking details. Beware of this even if it is on the supplier's letterhead.
Contact your supplier on the number that you already have for them and not the one on the fraudulent letter. Speak to someone you know at the supplier to confirm the change in banking details.
Use the Account Owner Verification option on Online Banking Enterprise™ (see below) to validate the details of the person or business you are trying to pay.
What this is
You can verify an account owner against an account number to confirm that the account you are intending to pay money to belongs to the person/entity you wish to pay. This will help you eliminate the risk of paying an incorrect or fraudulent recipient.
You can verify an individual account holder as well as entities/companies.
All you need is the account number, name and ID number of the individual, or the account number, business name and registration number of the business.
Where to find 'Verify Account Owner'
When logged in to your banking profile, use the top right arrow to scroll to 'Insight360'. Next, select 'Reports Menu' on the left-hand side of your screen and then 'Verify Account Owner'.
OR
While capturing a recipient /payment:
Select 'Recipients', then 'Maintain Folder' and then 'Add' and 'Create Recipient'.
You can verify single or multiple accounts.
Verifying a single account
You can verify a single account in real time, with an almost immediate response. Single real-time verifications are only offered when verifying accounts held at FNB, ABSA, Nedbank, Standard Bank, Capitec Bank and Mercantile.
Verifying multiple accounts
You can verify more than one account at a time. This service is applicable to most banks, with a response within 2 hours.
Import a batch of account verification items
This option is predominantly used by larger clients to import a batch of accounts to be verified all at once, with a response within 2 hours.
Use the predetermined .CSV format or our proprietary ACB (Bankserv - fixed file length) file to import account verifications in bulk.
You have the option to receive feedback on the account verification submission through a report sent to your Online Banking Enterprise™ Inbox, or directly to your designated email address.
As an added value we can notify you via SMS or email once the account verification response file has been received.
Change of banking details scam
Scams
A scam is a term used to describe any fraudulent business or scheme attempting to take money or other goods from an unsuspecting individual.
What is a scam?
Emails/SMS's/Letters or faxes sent to you requesting you to reply by submitting your personal information/banking details, or by selecting a link in the email. These emails include deposit scams, e.g. claims that you have won a lottery, or payment.
